Paul Fey Music & Media Publishing FZCO

Registered office: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Email: management@paulfeyorganist.com

1. Introduction

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our online store or interact with us.

We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where relevant.

2. Data We Collect

We may collect the following types of personal data:

• Contact details (name, email address, billing/shipping address, phone number)
  
• Payment details (processed securely by our payment service providers; we do not store full credit card details)
  
• Account details if you create a customer account in our store
  
• Order and transaction information
  
• Technical data (IP address, device type, browser, cookies, log files)
  

3. Purpose of Processing

We process personal data for the following purposes:

• To process and fulfill your orders
  
• To communicate with you regarding your purchase, delivery, or inquiries
  
• To manage payments and prevent fraud
  
• To comply with legal and tax obligations
  
• To improve our website, products, and customer experience
  
• For marketing purposes (if you have consented, e.g. newsletter signup)
  

4. Legal Basis for Processing

• Contract performance: Processing is necessary to fulfill our agreement with you (Art. 6(1)(b) GDPR).
  
• Legal obligations: Processing is required to comply with tax, accounting, or legal requirements (Art. 6(1)(c) GDPR).
  
• Legitimate interests: For improving services and preventing abuse (Art. 6(1)(f) GDPR).
  
• Consent: For newsletters or optional marketing activities (Art. 6(1)(a) GDPR).
  

5. Data Sharing

We only share your data with trusted third parties as necessary:

• Shipping and logistics partners (to deliver your order)
  
• Payment service providers (to process payments securely)
  
• IT service providers (Shopify, analytics, hosting)
  
• Tax authorities where required by law
  

Data is never sold to third parties.

6. International Data Transfers

As our company is based in the United Arab Emirates, your personal data may be processed outside the EU/EEA. We ensure appropriate safeguards (e.g. EU Standard Contractual Clauses) when transferring data to service providers outside the EU.

7. Cookies & Tracking

Our website uses cookies and similar technologies for essential functions, analytics, and (where applicable) marketing.

You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your personal data only as long as necessary:

• Order and contract data: 10 years (for tax and legal obligations)
  
• Marketing data: until you withdraw your consent
  
• Technical logs: typically deleted within 12 months
  

9. Your Rights (EU/UK Residents)

You have the following rights under GDPR:

• Right to access your personal data
  
• Right to rectification of incorrect data
  
• Right to erasure (“right to be forgotten”)
  
• Right to restrict or object to processing
  
• Right to data portability
  
• Right to withdraw consent at any time
  

To exercise your rights, please contact us at: management@paulfeyorganist.com

You also have the right to lodge a complaint with your local supervisory authority.

10. Payment Processing

Payments are handled by external providers (e.g. Shopify Payments, PayPal, Stripe). We do not store your full payment details. These providers process payments under their own data protection policies.

11. Security

We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

12. Updates

We may update this Privacy Policy from time to time. The latest version is always available on our website.

Contact for Data Protection Inquiries:

Paul Fey Music & Media Publishing - FZCO

DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Email: management@paulfeyorganist.com